Why am I unable to store my payment details?
This feature on our website is in place to protect our customers. This means you may need to enter your payment information whenever you place an order with Bleu Berry's. We never compromise your personal information, this includes your payment details.
We are consistently looking to improve our website and will ensure your information is always protected. However, you can use accelerated checkout options as an alternative.
Accelerated checkout options
If you'd like to save your payment information, you can do so with:
- Shop Pay
or you can use an existing account with other payment providers, such as:
- Apple Pay
- Google Pay
- Amazon Pay
- PayPal
Shop Pay
Bleu Berry's utilizes the e-commerce platform Shopify as an online host and store provider. All Shop Pay information is stored on Shopify's PCI compliant servers, this sensitive information is encrypted and saved on separate servers from Shopify's Core. So, it will never be possible for Bleu Berry's to gain access to this type of information.
How to Opt in to Shop Pay
When checking out, after entering your shipping, billing, and credit card information, you can save your information with Shop Pay by entering your mobile phone number and opting in.
How to Opt out of Shop Pay
If you have opted in to Shop Pay, you can opt out and purge your information by entering your details here.In further more, you can also opt out by replying to an SMS message sent by Shop Pay with one of the keywords listed below. These keywords are not case-sensitive:
- STOP
- END
- QUIT
- CANCEL
- UNSUBSCRIBE
Customer support for Shop Pay
If you have any questions about using Shop Pay, then you can visit the Shop Pay Help Center. For customer support with paying by installments with Shop Pay, you can visit the Shop Pay Installments Help Center.
