You can track the progress of your return by going to 'My Account' and 'My Returns'. However, please note if you've combined your returns, only the order associated with the label on the package will be trackable in 'My Account'. We'll process all the items at the same time, once received back at our warehouse.
Keep hold of your proof of postage in case you need to contact us
Returns take up to 10 business days to reach our warehouse and be processed
We’ll send you an email as soon as we’ve received your return in its original condition and processed your return
It takes up to 10 business days for your refund to appear depending on your bank/card issuer
If your refund is BleuCredit it will be in your e-mail ready for you to use.
